Everything about ordering, delivery, payment, products, and code requirements. Can't find your answer? Call (929) 466-1426 — same-day response.
Call or text (929) 466-1426 with your R-value, batt width, quantity or square footage, zip code, and delivery date. We respond the same business day with a firm quote and confirmed delivery window. You can also submit online at prestigeinsulationco.com/request-quote.html.
No minimum. You can order 5 bags or 500 bags — we quote any quantity. Larger orders typically earn better per-unit pricing.
Same business day — typically within the hour for calls or texts. Online form submissions are responded to by end of business day.
Yes. We regularly handle multi-site orders for contractors running parallel projects. Include each delivery address and timeline in your quote and we'll coordinate delivery for each.
No. No account setup, no contract, no credit application. Just call with your order details and we quote it on the spot.
R-value, batt width (15" for 16" OC framing, 23" for 24" OC), quantity in bags or square footage, zip code, and your target delivery date. That's it.
Yes, if you catch us before the order ships. Call (929) 466-1426 as early as possible. Once an order has left the warehouse, all sales are final.
Both. We supply contractors, builders, property managers, and homeowners doing their own work. If you need insulation delivered, we can quote it.
Yes — texting is the fastest way to order. Text (929) 466-1426 with your product, quantity, zip code, and target delivery date. We respond with a firm quote, usually within the hour.
Yes. If you're running multiple phases or have ongoing supply needs, tell us your schedule and we'll coordinate deliveries in advance so you're never waiting on material.
Call or text (929) 466-1426 and reference your original order. We'll prioritize a fill delivery to keep your crew moving. No need to start a new quote from scratch.
Yes. Email Info@PrestigeInsulationco.com with your product list, quantity, zip code, and target date. We respond the same business day with a quote.
Call us — we'll walk through the project with you. Tell us the framing type, climate zone, and application (wall, attic, floor) and we'll recommend the right product and quantity. No charge for the consultation.
Next business day on stocked product for orders placed before 3pm EST. Rush delivery can sometimes be arranged — call to discuss.
Yes. We deliver nationwide. Delivery timing and freight costs vary by location — confirm when you request your quote.
Yes. We deliver to job sites, warehouses, distribution centers, and residential addresses. Let us know any site access requirements — gate codes, contact names, unloading equipment — when you order.
Batts arrive in manufacturer bags on pallets or as loose bags depending on quantity. We coordinate the delivery format with you before it ships.
Tell us about any access restrictions when you order — narrow roads, weight limits, loading dock requirements. We'll plan the delivery accordingly.
Yes. If your job site isn't ready, we can stage the delivery for a specific date. Just confirm the target date when you request your quote.
Tell us the gate code, intercom number, or authorized contact when you order. We plan around any site access requirements — including weight-restricted roads, loading dock specs, or required check-in procedures.
Sometimes, depending on your location. Call to discuss weekend availability for your area — we'll confirm what's possible when you request your quote.
We confirm the delivery window when we send the invoice, and follow up with updated ETAs the day before and day-of delivery so you can plan the crew accordingly.
Depends on order size — from box trucks and sprinter vans to 53-foot flatbeds. Tell us about any site constraints when you order and we'll confirm the right delivery vehicle and unloading method.
Warehouse pickup is available in some markets. Call to confirm what's available in your area — pickup can sometimes be arranged same day for urgent orders.
No. We deliver first, you inspect the order, then you pay. No deposit, no upfront payment. See our Pay at Delivery page for the full details.
Payment is due at delivery — after you inspect the order and confirm it is correct. No deposit, no upfront payment.
Inspect the order before you pay. If bag counts are off or the product doesn't match the invoice, call us immediately — we resolve it before payment. That's the whole point of pay at delivery.
No. The invoice we send is the total you pay on delivery. No surprise add-ons, no processing fees.
We accept check, ACH/bank transfer, wire, and cash at delivery. Call to confirm current payment options when you place your order.
Contact us to confirm card payment options for your order. We work with contractors to find the most convenient method.
Net terms are available for contractors with ongoing volume. Call to discuss — we're flexible for repeat customers with established order history.
Your authorized representative can accept and inspect the order on your behalf. Just let us know in advance who to contact on-site so the driver can coordinate with them directly.
We don't accept returns on confirmed orders — which is exactly why we invoice precisely what you ordered and you inspect before paying. If the product is wrong or quantities are off, we resolve it before you pay, not after.
Fiberglass: R-11, R-13, R-15 HD, R-19, R-21 HD, R-30, R-38, R-49. Mineral wool: R-15 (AFB/SAFB), R-23, R-30. Call to confirm current availability on specific products.
Both fit a 2×4 wall cavity. R-15 is a high-density batt with 15% better thermal resistance. Zone 4+ energy codes require R-15 minimum for 2×4 exterior walls. R-13 is code-compliant in zones 1–3.
Both fit a 2×6 wall cavity. R-21 is a high-density batt — slightly thinner but denser than R-19, with about 10% better thermal performance. R-21 is the dominant spec for 2×6 exterior walls in zone 4+ markets.
Yes. We stock mineral wool AFB (Acoustical Fire Batts) and SAFB (Sound Attenuation Fire Batts) for fire-rated and high-STC assemblies. Mineral wool is non-combustible and required for most IBC party walls and fire-rated corridors.
Use mineral wool when the assembly requires non-combustibility (IBC fire-rated party walls, hotel corridors), high STC performance (apartments, hotels), or moisture resistance (below-grade, high-humidity applications). For most exterior walls, attics, and floors, fiberglass is appropriate.
Kraft-faced (vapor retarder on one side), unfaced, and FSK (foil scrim kraft) for radiant barriers. Kraft-faced is standard for exterior walls; unfaced is typical for interior partitions and some hot-humid assemblies.
Yes. R-30, R-38, and R-49 batts for attic floor applications. The right R-value depends on your climate zone — zone 1–2 requires R-30, zones 3–4 require R-38, and zones 5–8 require R-49.
Yes. Mineral wool AFB and SAFB meet ASTM E136 non-combustibility requirements and are used in IBC fire-rated assemblies — party walls, corridor walls, and fire-rated floor/ceiling systems. Fiberglass does not meet ASTM E136; specify mineral wool when fire resistance is required.
Yes. Mineral wool AFB (STC 45–55) and SAFB (STC 50–65 depending on assembly) for party walls, hotel corridors, apartment separation walls, and any assembly where STC performance is specified.
Yes. R-11 is a lighter-density fiberglass batt for 2×4 cavities, used primarily in mild climate zones (1–3) for interior walls and applications where maximum thermal performance isn't required. Call to confirm current stock.
Coverage varies by product. Approximate values: R-13 15" ≈ 40 sq ft/bag, R-21 15" ≈ 28 sq ft/bag, R-30 16" ≈ 25 sq ft/bag, R-38 16" ≈ 19 sq ft/bag, R-49 16" ≈ 14 sq ft/bag. Use our free calculator for exact bag counts by R-value and square footage.
Yes. Manufacturer product data sheets, SDS sheets, and certification documentation are available. Contact us with your project requirements and we'll pull the relevant docs for the product you're ordering.
Zone 1–2: R-13 walls, R-30 attic. Zone 3: R-13 walls, R-30–R-38 attic. Zone 4: R-15 walls, R-38–R-49 attic. Zone 5: R-20–R-21 walls, R-49 attic. Zones 6–8: R-21+ walls, R-49–R-60 attic. Our climate zone guide has the full breakdown.
Divide your square footage by the coverage per bag (listed on the product). Add 10% for waste. Our free insulation calculator at prestigeinsulationco.com/calculator.html does this automatically for any R-value.
Fiberglass is more cost-effective and handles most residential and commercial applications. Mineral wool is non-combustible, provides better sound attenuation (STC), and is hydrophobic. Mineral wool is required for IBC fire-rated assemblies. For most exterior walls and attics, fiberglass is appropriate.
R-13 (zones 1–3) or R-15 HD (zones 4–8). Both fit a standard 2×4 stud bay. If sound control matters, consider mineral wool AFB.
R-19 or R-21 HD. R-21 HD offers better thermal performance in the same cavity depth. Most zone 4+ energy codes require R-20 minimum, making R-21 the standard choice.
It depends on climate zone and assembly type. In cold climates (zones 5–8), a Class II vapor retarder is typically required on the warm-in-winter side. In hot-humid zones (1–3A), vapor retarders on the interior can trap moisture — unfaced batts are often preferred. Confirm with your local building inspector.
IECC 2021 requires R-15 minimum for 2×4 exterior walls in climate zones 4+, R-20 for 2×6 walls in zones 5+, and R-49 for attics in zones 5–8. Zone 3 requires R-13 walls, R-38 attic. Local jurisdictions may adopt earlier code versions — always confirm with your AHJ.
Yes — it's standard practice. Exterior walls, interior partitions, floors, and attic assemblies all have different code requirements. We can quote all products for a project in a single order with separate line items for each assembly type.
For unconditioned crawl spaces, IECC requires R-19 minimum on the floor above (2×6 joist bay). For conditioned crawl spaces, R-10 continuous on the foundation walls is typical. Always confirm with your local energy code and building inspector.
Yes — most jurisdictions require a rough-in insulation inspection before drywall installation. The inspector checks R-value, coverage completeness, and installation quality. Plan for a 24–48 hour inspection window before scheduling your drywall crew.
Higher R-values and reduced thermal bridging directly lower the HERS index. Upgrading from R-13 to R-21 exterior walls can drop a HERS score by 3–6 points. Attic insulation upgrades (R-30 → R-49) typically have even larger impact. We can help you spec the right product to hit a target HERS score.
Call or text — we respond the same business day with straight answers, not runarounds.
Leave your number and what you need — we text or call you back with a quote the same day.
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